Your privacy is important to us. We value your trust and are committed to protecting and safeguarding any personal information you give us. This document, which we update from time to time, describes how we use and process your personal data and how we use cookies. It also tells you how you can contact us if you have questions about your personal information.

yourcroatia.holiday provides online travel services through its own websites and through other online platforms such as partners’ websites and social media. The information that follows applies to all of these platforms.

What kind of personal information does yourcroatia.holiday use?

When you make a reservation, you'll be asked for your name, address, telephone number, email address, payment details, the names of guests traveling with you and your preferences for your stay. To make it easier to manage your reservations, you can open a user account. This allows you to save your personal settings, review previous bookings and manage future reservations.

When you visit our website, even if you don't make a reservation, we may collect certain information, like your IP address, or browser, and information about your computer’s operating system, language settings and pages that have been shown to you. We may also receive information about you when you use certain social media services.

Why does yourcroatia.holiday collect, use and share your personal details?

Reservations: First and foremost, we use your personal information to complete and administer your online reservation and forward your reservation details to the accommodation you have booked.

Guest reviews: We may use your contact information to invite you to write a guest review after your stay. This can help other travelers choose a place to stay that suits them best.

Account administration: We offer a user account facility on our website. We use the information you give us to administer this, allowing you to manage your bookings, take advantage of special offers, make future reservations more easily and manage your personal settings. Managing personal settings allows you to keep and share lists, share photos, see properties that you've searched for before, and see other information you've provided about accommodations and destinations.

Reservation

During reservation of the accommodation, travel or other service that we offer on this site, you will ask for personal data of the bearer of the reservation (such as name, address, contact phone, etc.). This information will be used exclusively for the realization of services, delivery of documents and will be available exclusively to Your Croatia Holiday in the realization of the services. Billing information (such as card number, etc.) are especially protected and will only be available to banks and card houses for authorization of payment.

Cookies

When you interact with the Your Croatia Holiday Website we strive to make that experience easy and meaningful. When you come to our Web site, our Web server sends a cookie to your computer. Cookies are files that Web browsers place on a computer’s hard drive and are used to tell us whether customers and visitors have visited the Site previously. Standing alone, cookies do not identify you personally. They merely recognize your browser. Unless you choose to identify yourself to Your Croatia Holiday, either by responding to a promotional offer, or opening an account, you remain anonymous to Your Croatia Holiday. Cookies come in two flavors: session and persistent-based. Session cookies exist only during an online session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you’ve closed your browser or turned off your computer. They include such information as a unique identifier for your browser. Your Croatia Holiday uses session cookies containing encrypted information to allow the system to uniquely identify you while you are logged in. This information allows Your Croatia Holiday to process your online transactions and requests. Session cookies help us make sure you are who you say you are after you’ve logged in and are required in order to use the Your Croatia Holiday application. Your Croatia Holiday uses persistent cookies, that only Your Croatia Holiday can read and use, to identify the fact that you are a Your Croatia Holiday customer or prior Your Croatia Holiday Website visitor (whatever the case may be). We are especially careful about the security and confidentiality of the information stored in persistent cookies. For example, we do not store account numbers or passwords in persistent cookies. Users who disable their Web browsers’ ability to accept cookies will be able to browse our Website but will not be able to successfully use our Service. Third Party Cookies: We may from time to time engage third parties to track and analyze non-personally identifiable usage and volume statistical information from visitors to our website to help us administer our website and improve its quality. Such third parties may use cookies to help track visitor behavior. Such cookies will not be used to associate individual website visitors to any personally identifiable information. All data collected by such third parties on behalf of Your Croatia Holiday is used only to provide us with information on site usage and is not shared with any other third parties.

Conversion Statement

All payments will be effected in Croatian currency. The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Croatian kuna according to the current exchange rate of the Croatian National bank. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site .’